Synapse 3 "Beta" will not open. How is this still an issue? 2019

Discussion in 'Razer Synapse 3 Beta' started by z3n_owl, Jan 27, 2019.

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  1. z3n_owl

    z3n_owl New Member

    Dear, Razer Staff

    Since the last update (of which I downloaded 3 weeks ago) I am unable to open Synapse 3 "Beta". I put beta in quotes here because I am forced to use this software with the new Razer Trinity mouse. This company has defiled the word Beta. There is no excuse for forcing a mass amount of users to become your Bug Testers, without giving them the option to use a different software. Now to set aside my grudges and give you my Bug Report.

    Installed Razer Synapse 3 "Beta" when new mouse was plugged in.
    Software worked for 1 week
    Restarted computer and was prompted to Update Synapse 3
    Restarted again after Update completed
    Update added (without a prompt) these programs: Cortex Game Booster, Softminer, and Razer Central
    Above programs were activated by windows Startup (again no prompt)
    Opened Razer Central in task bar
    Razer Synapse not running according to Central
    Tried:
    - Running from bottom of Central
    - Running from Start link
    - Running Synapse from directory
    - Running as Admin from directory
    In any of these cases Synapse showed in Task manager as using a small amount of Ram and nothing else.

    Any attempt I have made to counter this problem has been unsuccessful.

    Current Razer Products:
    - Blackwidow Chroma V2
    - Trinity Naga mouse


    Edit:
    Working as of Update: 1.0.97.127
     
    Last edited: Jan 27, 2019
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