Synapse 3 "Beta" will not open. How is this still an issue? 2019

Discussion in 'Razer Synapse 3 Beta' started by z3n_owl, Jan 27, 2019.

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  1. z3n_owl

    z3n_owl New Member

    Dear, Razer Staff

    Since the last update (of which I downloaded 3 weeks ago) I am unable to open Synapse 3 "Beta". I put beta in quotes here because I am forced to use this software with the new Razer Trinity mouse. This company has defiled the word Beta. There is no excuse for forcing a mass amount of users to become your Bug Testers, without giving them the option to use a different software. Now to set aside my grudges and give you my Bug Report.

    Installed Razer Synapse 3 "Beta" when new mouse was plugged in.
    Software worked for 1 week
    Restarted computer and was prompted to Update Synapse 3
    Restarted again after Update completed
    Update added (without a prompt) these programs: Cortex Game Booster, Softminer, and Razer Central
    Above programs were activated by windows Startup (again no prompt)
    Opened Razer Central in task bar
    Razer Synapse not running according to Central
    - Running from bottom of Central
    - Running from Start link
    - Running Synapse from directory
    - Running as Admin from directory
    In any of these cases Synapse showed in Task manager as using a small amount of Ram and nothing else.

    Any attempt I have made to counter this problem has been unsuccessful.

    Current Razer Products:
    - Blackwidow Chroma V2
    - Trinity Naga mouse

    Working as of Update:
    Last edited: Jan 27, 2019
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