Synapse 3 Crashing | Razer Insider

Synapse 3 Crashing

  • 22 October 2021
  • 1 reply
  • 7 views

Okay, so, not entirely the same as the rest of the people who are having issues with this. Every time I click "Connect" on Synapse, it just ceases to work/respond. It'd be really, really nice to have this fixed because of my setup with spotify and the visualizer, but yeah it just stopped working; Every chroma app doesn't work anymore and I can't access the module to see if it's something conflicting, because it crashes every time I try. I don't know what's wrong, any help or suggestions?

EDIT: I seem to have stopped the crashes. Only problem now, is that closing spotify doesn't turn off the Visualizer's look. It stays static green (The background colour I have for the visualizer) and won't turn off of it. It stays green.
Also the backlight on the keyboard is flashing. Is that bad?

EDIT 2: Lmao I fixed it. Basically it didn't have a correct power source since people decided to unplug my USB hub. I'll be taking steps to...Prevent that, from now on.

If you're having issues with the same problems I was, here's the steps to fix, or atleast what I did.

1. Uninstall the "Connect" Module (Remove all data affiliated)
2. After synapse is done updating, restart your device.
3. Reinstall connect.
That's what I did and it seemed to work. Other than that, make sure you have a working power source lol.

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Userlevel 7
Lobituki
Okay, so, not entirely the same as the rest of the people who are having issues with this. Every time I click "Connect" on Synapse, it just ceases to work/respond. It'd be really, really nice to have this fixed because of my setup with spotify and the visualizer, but yeah it just stopped working; Every chroma app doesn't work anymore and I can't access the module to see if it's something conflicting, because it crashes every time I try. I don't know what's wrong, any help or suggestions?

EDIT: I seem to have stopped the crashes. Only problem now, is that closing spotify doesn't turn off the Visualizer's look. It stays static green (The background colour I have for the visualizer) and won't turn off of it. It stays green.
Also the backlight on the keyboard is flashing. Is that bad?

EDIT 2: Lmao I fixed it. Basically it didn't have a correct power source since people decided to unplug my USB hub. I'll be taking steps to...Prevent that, from now on.

If you're having issues with the same problems I was, here's the steps to fix, or atleast what I did.

1. Uninstall the "Connect" Module (Remove all data affiliated)
2. After synapse is done updating, restart your device.
3. Reinstall connect.
That's what I did and it seemed to work. Other than that, make sure you have a working power source lol.


Awesome! I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.