Synapse 3 & Huntsman Elite Issues

Discussion in 'Keyboards' started by InVideo, Jul 16, 2018.

  1. keegan2020

    keegan2020 New Member

    Razer Huntsman Elite | Official Razer Support
    Razer literally says it needs 2 2.0 usb's
    I just wanted to step in and tell you that
     
  2. RazerThe_Fiend

    RazerThe_Fiend Well-Known Member Staff Member

    The device controller being USB 2 does not mean it doesn't work on USB 3/3.1 ports. USB ports are always backwards compatible. Every single one of our keyboards this decade runs a USB 2 controller, the Huntsman Elite is no exception.
     
  3. Bilbobigsticks

    Bilbobigsticks New Member

    It looks like my lighting effects lag when i plug in both USB cords but when i unplug the power source for the secondary lighting it works just fine.
     
  4. BlackFireDragon

    BlackFireDragon Well-Known Member

    I dont tni
    I dont think this is a problem. From your post i can assume you have to low power for usb port to handle the power that keybord need. Every usb and pc or notebook use 12V connection and it's the usb 2 or 3 it dosent matter.
     
  5. Bilbobigsticks

    Bilbobigsticks New Member

    So what would I need to do to fix this issue? I assumed that plugging it in directly to my motherboard would be fine being that it’s a MSI z370 gaming m5.
     
  6. BlackFireDragon

    BlackFireDragon Well-Known Member

    I will say first cheack what power you use from your power supply and what power you have free. The second usb cable is only for lightning on wristrest so you dont use it the 12V power is enogh for keybord to work but if you want to use keybord and wristrest on one usb cale you have the answear :stuck_out_tongue_winking_eye:
     
  7. Bilbobigsticks

    Bilbobigsticks New Member

    Ya I was a little worried haha although I assumed that my 750watt would still be enough that being said I did just get a new 1080 and a 8700k so I might need to invest more money.
     
  8. BlackFireDragon

    BlackFireDragon Well-Known Member

    I dont remember exact numbers but 1080 take something aroud 250 to 300W for cpu and i dont remember but you have also other components who take power fans, pomp if you water cooling hard drive etc this can easly take high ammmound of power. Periphecials take also from your power supply so in the end is worth cheacking power devilivery status to make sure that pc have enogh power to run everything.
     
  9. Bilbobigsticks

    Bilbobigsticks New Member

    Well looks like I’ll invest in a new power supply, I was figuring it was about time but I didn’t want to admit it oh well thanks for the info it helped a lot!
     
    Last edited: Dec 3, 2018
  10. BloodyRazer

    BloodyRazer New Member

    Anyone notice their wrist rest/pad is slightly bowed upward?
     
  11. BlackFireDragon

    BlackFireDragon Well-Known Member

    Yeah i notice that few days later when i clean my desk that wristrest in the middle part is bend to buttom.
     
  12. BloodyRazer

    BloodyRazer New Member

    Hmmm I wonder what the purpose of this is for, maybe to apply pressure to keep the wrist pad staying connected to the keyboard but really that doesn't make sense, or is it for ergonomics to ease with typing, yea idk whats up with this other than it just doesn't look right on the desk.
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    Appreciate at least someone getting back with me on this as I still haven't heard anything from Razer to confirm this is normal since yesterday. Thx Blackfirdragon.
     
  13. TheAceInTheHole

    TheAceInTheHole New Member

    Wasted my whole day with this keyboard not showing up in synapse 3. Hours with tech support, still don't work. Ridiculous.
     
  14. BlackFireDragon

    BlackFireDragon Well-Known Member

    You try basic Staff like changing usb, reinstall synapse remove keybord from device menager etc ?
     
  15. Mihaiedrisch

    Mihaiedrisch New Member

    Man, why did I drop 340 AUD on this thing?? I'd gained a new confidence in Razer after my purchase of a Razer Blade 15 and although it has numerous issues like the Optimus lag, atrocious bl bleed, woefully insufficient cooking & cheapass windows home license — at least synapse 3 and the keyboard worked brilliantly. Not so for this absolute pos keyboard. Tried all the usual troubleshooting but clearly there's a power delivery problem that's gone unaddressed and wasn't tested with enough motherboards. Unlike you yanks, we can't just take opened items back to the store in Australia, so thanks for the expensive paperweight, Razer. Oh and the keyboard feet are trash too, the right one constantly collapsing and both feet not being high enough resulting in bad ergonomics.
     
  16. Predator5

    Predator5 Well-Known Member

    If the keyboard is not properly working I'm sure you can claim the warranty on it.
     
  17. Mihaiedrisch

    Mihaiedrisch New Member

    Welp, it was my motherboard failing at power delivery after all. Switched around the USB ports on my Asus X79 RE IV and it's now working great. Replacing this board with an X299 soon so that'll solve my USB problem completely.
    I still stick by this comment, though. Terrible feet.
     
  18. eldovcrew

    eldovcrew New Member

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