Synapse 3 installation issues | Razer Insider

Synapse 3 installation issues

  • 14 September 2020
  • 12 replies
  • 49 views

Hey all
I ran into a problem with Synapse and uninstalled it, and now when I try to reinstall it the install stops at 1% and I get error code 528372. I don't know what the problem is. Please help?

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12 Replies

I am unable to install Synapse 3, either. I just got the Huntsman Elite today and the auto launcher closes itself before install; same with the manual download.
Same problem. Anyone with a solution for this?
Just bought Huntsman Tournament Elite. Tried to install Synapse 3 on Windows 10 Pro with Admin account.

Installation failed with error code: 142

Nothing on the internet has answers for this error code....
When installing razer synapse 3.0, I get a "network unavailable" message. Added firewall and antivirus (FAQs) exceptions - did not help. Perhaps some port needs to be opened, if anyone knows, tell me. Mouse - Razer Naga Pro Wireless- euro packaging.
Does Razer never respond? It'd be nice to actually get some help when we spend hundreds of dollars on their gear
Userlevel 7
If there are Windows users here, remove all your currently installed RAZER applications

  • Update your Windows 10 OS

  • install .net framework 4.8
  • Download the latest synapse .exe from RAZER
  • Create a new administrator account and install Synapse in it
I had to disable windows defender real-time protection and
windows security > virus and threat protection > virus and threat protection settings > manage settings
i turned off real-time protection, tamper protection and controlled folder access
it seems 1610433788WlDqkHtARazerCentral_v7.3.31.164.exe wasn't able to verify that it installed the uninstall.dat
remember to turn this stuff on again afterwards.

best of luck
Userlevel 7
Hey everyone! Should Sye_The-Vie's shared steps didn't help, please submit a case to our Support Team or send me a PM. Let's continue our conversation there.
Hi I ran into this problem and fixed it myself. Turns out I had changed the Windows default Temp Folder location.

If you think you have changed the default location of Temp to a different location than where Windows is:
At Computer\\HKEY_CURRENT_USER\\Environment , change TEMP and TMP using regedit to its original location.
Userlevel 7
classicYaleBluetalk418
Hi I ran into this problem and fixed it myself. Turns out I had changed the Windows default Temp Folder location.

If you think you have changed the default location of Temp to a different location than where Windows is:
At Computer\\HKEY_CURRENT_USER\\Environment , change TEMP and TMP using regedit to its original location.


Thanks for sharing. Also, please check if the Razer Synapse 3.0's installation path is in Windows drive C. Don't hesitate to send me a PM or submit a case to our Support Team should you need additional assistance.
Razer.Speedcr0ss
Hey everyone! Should Sye_The-Vie's shared steps didn't help, please submit a case to our Support Team or send me a PM. Let's continue our conversation there.


after i done this it's still the same error . error 528372
Yo everyone I found a solution follow these easy steps and you will get back Razer Synapse 3 I promise
1. Launch the Razer Synapse 3 Installer
2. On the "Select The Software To Install" install only Razer Cortex
3. Click on the Install button and wait
4. Once it is finished installing go to the minimized Razer Central that is possibly under the hidden icons on your desktop taskbar
5. Right click on the minimized Razer Central and click on either the Settings or the Razer Central buttons
6. From there you should be on the "Razer ID" tab go to the "Apps" tab and you should see Razer Synapse 3 app.
7. Click on the install button for it and wait
8. Once finished downloading start up Razer Synapse 3
9. Install the latest updates for Razer Synapse 3 (slight possibility that you will need to do that)
10. Thats it you done!