Synapse 3 keeps crashing every few minutes

Discussion in 'Razer Support' started by gmeaning, Jul 17, 2021.

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  1. gmeaning

    gmeaning New Member

    My Razer peripherals:
    Blackshark V2 Pro
    Huntsman TKL Tournament Edition

    When I first bought my Huntsman TE this issue keeps on happening I really didn't care about RGB so I ignored it. But today I bought my Blackshark V2 Pro and I find it annoying that I can't use Synapse 3 for my Blackshark wireless.

    Anyone experiencing Synapse 3 keeps crashing after a few minutes of the program running? I have to run it as admin eveytime I can't even finish 1 game of Valorant without relaunching it again.

    I always run it as administrator and I have clean reinstalled it MULTIPLE times and I even tried to turn my firewall and antivirus off. In my event viewer, there were no errors, it shows "service stopped successfully."
     
  2. Razer.GuitarScar

    Razer.GuitarScar Active Member

    Was there any OS or Synapse updates that you recently installed? Please send me your Synapse logs via PM, along with the screenshot of your MSINFO32. Save them via Google Drive and paste the shareable link to your PM. Let's continue from there.





    *Thread locked to curb the conversation to PMs.
     
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