Synapse 3 Mac Support

Discussion in 'Razer Synapse' started by abmanzo, Aug 13, 2020.

  1. Hi folks!

    One alternative to Synapse is Steermouse if your device is compatible.

    Like everyone here, I wasn’t able to use my brand new Naga trinity wired mice with MacOS. Everything went fine on W10 using bootcamp.

    As of Big Sur 11.2.3, for getting to use your Razer device with a Synapse 2.0 compatibility, please apply the following steps :
    • Boot on recovery mode (Cmd R), click Utilities menu, then execute :
    /usr/sbin/spctl kext-consent add R2H967U7J8

    where R2H967U7J8 is the Razer TEAMID.

    You can check it has been successfully added by executing the following command :

    /usr/sbin/spctl kext-consent list

    Execute reboot or close the terminal app and restart in normal mode.

    Then, open your terminal and execute :

    sudo kmutil load -z -p /Library/Extensions/RazerHid.kext

    Allow any requirements needed.

    Restart your system, open Razer Synapse. You may need to disconnect/reconnect your USB device everytime you boot for getting synapse to actually detect your device.

    All solutions found on this thread :
    https://developer.apple.com/forums/thread/649829

    PS : please Razer, update your software. Selling a product that can't be fully used is not legal in a large number of country.
     
  2. Dadiator

    Dadiator New Member

    Here's another frustrated Naga & Mac user. I postponed my transition to Big Sur due to the lack of support by Razer, hoping for a late Synapse driver update. But now that it is 11.4 (4 versions later!), can't afford not to be up with the latest security updates. Please, please at least produce a mouse driver compatible with Big Sur!! Looking at Logitech now, and a few others. RAZER - please don't leave all us Mac users out in the wilderness...
     
    FiszPL likes this.
  3. NopeVeeEyeEye

    NopeVeeEyeEye New Member

    Just picked up a Mamba Elite mouse for use with my Mac running 10.14. Imagine my surprise when I found out what you all already know. No Mac support? Really, Razer? What is this, 1998? It never occurred to me that a major device manufacturer would not support one of the main operating systems. This is hugely disappointing. I'm afraid that my sharp pen will be out. This needs to be fixed, and stat. Shame on Razer for such near-sighted management.
     
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