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Synapse 3 makes your keyboard disconnecting

Discussion in 'Razer Synapse 3 Beta' started by evercarYankeesBlue715, Sep 1, 2019.

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  1. So yesterday i bougt the razor blackwidow 2019 and for some reson it bugs out when i try to use synapse 3.
    As soon as i open synapse up the keyboard starts disconnecting and connecting again.
    I've tried to restart my pc, update my drivers and reinstaling synapse witout it making any diffrens.
    To make it even more confusing it worked perfectly fine yesterday and the problem didn't start until i tried to set up a micro.

    So im wondering if there are someone out there who knows how to fix this.
    Many thanks in advance!
  2. BlackFireDragon

    BlackFireDragon Well-Known Member

    You can try few things first try to reset the device. Open synapse 3 go into settings little circle on right side of upper window click on it and select "RESET" then select device in this case your blackwidow keybord and click "RESET" this will create factory profile delete all other profiles you have and see if issue gone. You can also Try to switch usb port to diffrent or cheack keybord on diffrent pc if issue also appear. To be sure you can also repair synapse via add/remove panel in windows sometimes this help fix basic issues with synapse itself.
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