Synapse 3 no longer works since last update

Discussion in 'Razer Support' started by timebuilding, Aug 13, 2018.

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  1. agentbadboy028

    agentbadboy028 New Member

    not working again wew
     
    agentbadboy028, Sep 22, 2018
    #21 Share
  2. Kwisatz

    Kwisatz New Member

    Mental note for me: never, never ever update your Razer software on saturday (usually gaming night). :slightly_sad:
     
    Kwisatz, Sep 22, 2018
    #22 Share
  3. timebuilding

    timebuilding New Member

    so it's good i didn't apply the update?

    come on razer... i spent this much on a keyboard to try to avoid problems. do better please!

    what happens if i don't apply any more updates, and just leave things working the way they are now?
     
    timebuilding, Sep 25, 2018
    #23 Share
  4. Predator5

    Predator5 Well-Known Member

    It's probably fixed by now.
     
    Predator5, Sep 26, 2018
    #24 Share
  5. timebuilding

    timebuilding New Member

    goddamn. i was avoiding applying the last update for quite some time. i made the mistake of applying it today. i was hoping it would work, but nope. i should have just let things be. i'm back to the program giving me 'failed to start' and not having my lighting or hotkey settings. i'm so disappointed...
     
    timebuilding, Oct 21, 2018
    #25 Share
  6. cadmonkey1

    cadmonkey1 New Member

    Same here both Cortex and Synapse have shat the bed and will not start.
     
    cadmonkey1, Oct 21, 2018
    #26 Share
  7. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi guys! Please try to reinstall or repair Synapse/Cortex. If you are still having issues. please PM me. Alternatively, you can send feedback through the programs' Feedback option.
     
    Razer.RedPanda, Oct 23, 2018
    #27 Share
  8. cadmonkey1

    cadmonkey1 New Member

    complete uninstall and reinstall fixed the issue.
     
    cadmonkey1, Oct 23, 2018
    #28 Share
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