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Synapse 3 not starting after Windows 10 build update

Discussion in 'Razer Synapse 3 Beta' started by PalZer0, Mar 20, 2018.

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  1. PalZer0

    PalZer0 Member

    Due to me being part of the Windows Insider Program, I've noticed that Synapse 3 won't start after I update to a new Windows 10 insider build. I have to manually start it every time a build update finishes.

    This would most likely also affect those who are, for example, updating from Windows 10 1703 (Creators Update) to Windows 10 1709 (Fall Creators Update) and will also most likely be an issue when Windows 10 1803 (Spring Creators Update) becomes generally available.
     
  2. imposterdroids1

    imposterdroids1 New Member

    I think this may be why I've been unable to get Synapse3 working with a new purchase of a Tartarus v2. Though, since its been outside of the 10 day Window to roll back from 1709, looks like I'll be reinstalling everything. =(
     
  3. PalZer0

    PalZer0 Member

    Has this only happened since you updated to Windows 10 1709 or have you never been able to get Synapse 3 to see your Tartarus V2?

    I can get Synapse 3 to start as normal by clicking on the Synapse icon in the Razer Central popup menu (click on the Razer Central icon in your system tray to access it).
     
  4. imposterdroids1

    imposterdroids1 New Member

    Its been since I purchased it around the 7th or so. I can get Synapse 3 to start like that too, but it doesn't work when trying to set the keymap. It reports errors, that Synapse needs to be restarted etc. I've sent logs tho, perhaps they'll have it straightened out before long.
     
  5. PalZer0

    PalZer0 Member

    Your Synapse 3 installation is probably corrupted. I'd suggest trying a repair via Control Panel > Programs and Features.
     
  6. imposterdroids1

    imposterdroids1 New Member

    I've uninstalled and reinstalled no less than 6 times. I think it has something to do with new hardware on Insider build, but I'm just guessing.
     
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