Synapse 3 profile | Razer Insider

Synapse 3 profile

  • 26 September 2020
  • 3 replies
  • 42 views

I tried setting a profile for League of Legends.
While the game is loading my League of Legends profile is activated, but as soon as the game window pops up it reverts back to the default profile.
I have tried with different games but it all does the same thing.
Any suggestions?

This topic has been closed for comments

3 Replies

Userlevel 2
candicsk
I tried setting a profile for League of Legends.
While the game is loading my League of Legends profile is activated, but as soon as the game window pops up it reverts back to the default profile.
I have tried with different games but it all does the same thing.
Any suggestions?


is audio visualization on?
azithro
is audio visualization on?

No it's not on
Userlevel 2
candicsk
I tried setting a profile for League of Legends.
While the game is loading my League of Legends profile is activated, but as soon as the game window pops up it reverts back to the default profile.
I have tried with different games but it all does the same thing.
Any suggestions?


#1 profile check

  • Logout your razer account from Synapse
  • Download Nirsoft USB manager
  • Unplug all usb devices.
  • Open Nirsoft
  • Mark all USB devices and click on Uninstall (trash bin icon) [Restart Pc]

  • Open Synapse 3 and log in with this username and pass:
    Username: [email]razerperipheralstest@razer.com[/email]
    Password: razerperipheralstest

Connect all USB devices back


if This fixes problem, it means that your Profiles are faulty and need to reset your account.
-----------------------------------------------
#2 Synapse check

Make a clean uninstall of synapse

1-go to "add or remove programs" uninstall Synapse (all versions)
2-press windows key+ R and type in: %temp% and delete everything inside.
3-press windows key+ R and type in: %appdata% and delete Synapse folder.
4-press windows key+ R and type in: C:\\ProgramData and delete RAZER folder
5-download and run Nirsoft Registry Scanner
Find string: Razer inc
Matching: Exact Match
Scan the following base keys: select all HKEY

Press Scan and wait for result- select all keys found - and delete them.

6-Restart PC
7-Download Latest Razer Synapse 3