Synapse 3 + Razer Nari Ultimate | Razer Insider

Synapse 3 + Razer Nari Ultimate

  • 28 June 2020
  • 5 replies
  • 128 views
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For the past 2 weeks Razer Synapse 3 wont detect my headset.
Its detecting my mouse (Basilisk) and Keyboard (Blackwidow v2) without any struggles, but when i want to use my headset (Nari Ultimate) its not showing up.

I cant check battery life, i cant adjust the mic or sound, and the worst part i cant set it to surround sound.

So far i tried rebooting the pc, repairing synapse, reinstalling synaps, removing the Bluetooth dongle to different usb, removing the headset from the bluetooth tab in my pc.
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5 Replies

Koutport
Userlevel 2
Hello!
I have the same problem with my Nari ultimate! Any Ideas of Razer team pls?
Μobo:ASUS RAMPAGE V EDITION 10-CPU:INTEL-Ι7 6950X-Cooler:EKW 360RGB-RAM:Corsair Dominator 64 GB(8x8) 3000 CL15-GPU:ASUS GTX-1080ti Poseidon +custom coller EKW 360 RGB- Corsair HX1200i-SSD: Samsung EVO 860 RAID-0 500GB+Asus RAIDR Express 240GB+Samsung M2 970 EVO PLUS 2TB-Case:Thermaltake View 91 tempered glass RGB edition.
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No reply from support yet. But i had it fixed.
What i didnt find online but what helped was updating everything! Windows to latest version, gpu and pc drivers. Turned out after Windows 10 version 2004 i had to repair the program throught configuration screen. Relaunching the Synapse 3 program and turning on my headset. This did it for me, i hope it works for you too!
Koutport
Userlevel 2
Thanx for the reply I do anything from updates (win 10 2004 ,synaps 3 e,nvidia drivers ) nothinfg at all...
I steel waiting for anyone...
Μobo:ASUS RAMPAGE V EDITION 10-CPU:INTEL-Ι7 6950X-Cooler:EKW 360RGB-RAM:Corsair Dominator 64 GB(8x8) 3000 CL15-GPU:ASUS GTX-1080ti Poseidon +custom coller EKW 360 RGB- Corsair HX1200i-SSD: Samsung EVO 860 RAID-0 500GB+Asus RAIDR Express 240GB+Samsung M2 970 EVO PLUS 2TB-Case:Thermaltake View 91 tempered glass RGB edition.
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I used Synapse's repair function to reinstall. After Synapse prompted me to restart the computer, the headphone reappears in Synapse and my mic works again
Koutport
Userlevel 2
I do this 2 times but the problem remains! Any Help pls?
Here is the link that it appears the nari ultimate nari and others Razer products...all appears except the nari headphones...
https://imgur.com/a/e66AMHt
Μobo:ASUS RAMPAGE V EDITION 10-CPU:INTEL-Ι7 6950X-Cooler:EKW 360RGB-RAM:Corsair Dominator 64 GB(8x8) 3000 CL15-GPU:ASUS GTX-1080ti Poseidon +custom coller EKW 360 RGB- Corsair HX1200i-SSD: Samsung EVO 860 RAID-0 500GB+Asus RAIDR Express 240GB+Samsung M2 970 EVO PLUS 2TB-Case:Thermaltake View 91 tempered glass RGB edition.
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