Hello, I have been using Razer Synapse 3 on my laptop for a while, but one day I could not open the program anymore. So, I had to reinstall it and ever since I have not been able to utilize Synapse properly. I have a Mamba Wireless and Synapse recognizes it when I hard-wire it to my laptop, but I cannot create new profiles nor save any settings for it. I click the ellipses (i.e. "...") when in the Mouse\Customize tab and then I select Add. Then, a loading wheel pops up to the right of the SD card icon and never stops loading. I have tried changing some settings, like sensitivity stages under Mouse\Performance, but nothing stays. Also, I can only go up to 1,000 DPI when manually setting the stages, but the Razer Mamba Wireless goes up to 16,000 DPI. I am pretty sure that I used to be able to isolate the DPI by the X axis and Y axis before as well. I am not sure what to do. Do I uninstall and reinstall Synapse 3 again? Do I erase the Mamba Wireless from my device settings and then reinstall/pair it? The mouse works, but I got Razer for the customizations and right now it is pretty much just like any other mouse. If anyone could give me some tips or point me in the right direction then that would be great! Thank you!