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Synapse 3 support

Discussion in 'Razer Support' started by cyberc33, Apr 21, 2020.

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  1. cyberc33

    cyberc33 New Member

    xRyoCx and FiszPL like this.
  2. Grizzlygeocove209

    Grizzlygeocove209 New Member

    have same problem cant see my devices and keys are on default
     
    0V3R_K1LL likes this.
  3. FiszPL

    FiszPL Well-Known Member

  4. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    0V3R_K1LL and DRIFT_IT like this.
  5. leetiensu77

    leetiensu77 New Member

    HI there,
    Does anyone know why Chroma HDK is not appearing under synapse 3? I just installed Razer HDK Kit and couldn't get into Synapse 3. Can someone direct me please?
     
  6. godjiberi

    godjiberi New Member

    Hello from me! I just installed my second Razer gadget - Deathadder Elite, but the mouse does not appear in the menu of Synapse 3. Thus i cannot set up my buttons.
    I already registered the product. Some help?
     
  7. FiszPL

    FiszPL Well-Known Member

    Reinstall synapse. Or do a "clean install" - remove Synapse software, then DeathAdder Elite from device manager in OS, use a CCleaner to cleanup your PC (and windows registry), then after OS reboot install the newest version of Synapse.
     
    godjiberi likes this.
  8. godjiberi

    godjiberi New Member

    I did everything but still the mouse doesnt appear in Razer Synapse!
    No chat support now for my country even though i have bought original products!
    I am disappointed. How can I fix this with the help of the Razer's team??
     
  9. leetiensu77

    leetiensu77 New Member

    They just simply don't care. Just this morning, I can't open up synapse 3 and had to uninstall and install again. I have done the complete clean-up after following their instructions. Even to the extent of uninstalling mouse and keyboard, until i can't used them for rebooting of pc. Putting joke aside, razer really needs to relook at their synapse 3 beta version. Come on... its beta for so long and its the 3rd version and still cannot get this right ! We are consuming your products e.g razer HDK kit and i can't get chroma hdk still. And while you can use us as test bait and get feedback, u need to help yourself, for better customer experience sake, by helping us too, Razer.
     
    godjiberi likes this.
  10. godjiberi

    godjiberi New Member

    i will try with synapse 2 and if it doesnt work this way I will send a complaint
     
  11. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    Hey there! Thanks for posting your concern here. How's your Razer Deathadder Elite? I have locked the thread. Feel free to send me a PM should you need additional assistance.
     
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