[Synapse 3 update] // 31-Jan-2019 // Release announcement

after this update my deathadder essential doesnt detected in synapse, i can use normally in windows 7, since im modify the thumbnail button and mid mouse button the only way i can use it back is rollback driver

 

The best part of the whole post! More Razer Chroma !!!!!

 

I must know. Why haven't you fixed this yet?

Link to the video showcasing the problem you created in 3.3.1012.101219: https://streamable.com/a404c

The Issue: Whenever I switch a profile, it doesn't update the polling rate and it stays at 1000 Hz even if the new profile has a different rate. If I want to use 125 Hz, I would have to manually switch polling rate to 500 or 1000 and then switch back to 125 Hz.

Mentioned:
https://insider.razer.com/index.php...-fix-yet-to-all-developers.44538/#post-474922
https://insider.razer.com/index.php?threads/need-help-with-3-3-1012-101219.43428/#post-464844
https://insider.razer.com/index.php...release-announcement.43385/page-2#post-462997

 

After this update, my razer huntsman elite doesn't get detected in synapse anymore, and i've tried restarting my pc, restarting all synapse software, reinstalling all synapse software and unpluging and repluging my kayboard numerous times into numerous usb slots in my pc (i use windows 7 if that helps)

 

Why does every Synapse3 update break its ability to control the lighting on the Nommo Chroma and force me to uninstall/reinstall?

 

I can say for sure the error on shutdown chroma is still there ;/ The best way to discribe will be after random time chroma effect shutdown for one second then restart on all devices and this is on all effects avalible in synapse 3. Next issue is on Nari Ultimate sometime when you have two browser open like edge and firefox and two videos on both browsers there is issue with sound volume, Sound lower from user value to 0 stay like that radom time few seconds some time few minutes then return to normal and this cycle back in radon time.

 

When will legacy devices be available for Synapse 3? I believe that the Razer Kraken 7.1 and Razer Orbweaver are due to be supported. After all, they are still being sold and it would suck to still be forced to use both Synapse 2 and Synapse 3 at the same time.

With the Connected Devices feature coming out, there are Non-Razer peripherals that can sync with Synapse 3 while actual Razer products like the Orbweaver still can't.

Also, it would be great if more games receive official Razer Chroma integration like World of Warcraft and Heroes of the Storm.

 

Old devices def. need to be added to Synapse 3. There are no excuses for doing nothing... It's a shame.

 

This is not a disconnect or any kind of this issue Windows dont give any error, message or sound eject/remove device from pc. Next thing is this not also a power issue becose i use 2 devices on 3 usb hub and one device connectred to pc i try also remove all of them and just plug one to see is this will be happening and it is. This is like effect error over time and restart. For the report yes i send feedback and yes i have open case with this ^^

 

I had no issue whatsoever with my Nari Ultimate. But then I updated with this patch. Infinite crackling and no sound now.And synapse takes forever to detect it. And it is purely driver/synapse related as using a jack to plug it solves the issue. Also rebooted PC no success. Tried turning THX and all other options off.
PLease fix, updates should fix not break. TY

 

My Naga Trinity is no longer being detected by Synapse 3 since the latest update. I am using Windows 7. I have tried uninstalling, swapping usb ports and everything else. I've also tried on other computers with Windows 7 and it does not detect it. Windows still detects it, but Synapse 3 does not. There is no Mouse tab of any sorts so I cannot change any of my mouse settings such as DPI. It can't even sync up to the profile.

 

Major problems with this latest version! After updating to it, Synapse 3 wouldn't start. Also, Windows 10 started asking me at startup if i am sure i want to run this program (Synapse3) which didn't happen before. Tried to uninstall it but the installer kept getting stuck. In the end, i had to force uninstall it by manually deleting the Synapse 3 folders and uninstalling my razer devices from device manager. After finally reinstalling the program, everything worked well for 2 days, until today, when, for absolutely no apparent reason, Synapse does not want to start again, same as before.

I've been running Synapse3 for half a year without issue, but this latest version is absolutely horrible.

 

You mentioned that this patch is "the last of our big bug-fix patches", so does this mean that you guys are starting to work on adding legacy devices or are they still suspended? Is this patch supposed to be the patch where the quality and core features of Synapse 3 are close to 10/10 level? I really don't want to run two versions of Razer Synapse so it would be great if you guys are working on adding more legacy devices or at least add the legacy devices that are still being sold right now such as the Kraken 7.1 V2 and the Orbweaver.

This wouldn't be much of a problem though if you guys introduce Synapse 3 compatible successors for these products such as a Razer Kraken 7.1 V3 or a Razer Orbweaver V2 (which I would buy immediately). I simply want my Razer devices in one ecosystem.

 

@RazerThe_Fiend
Assuming that this really is the last big bug fix patch, does this mean that work will get started on legacy devices soon or are there still things that need to be worked on aside from bug fixes before more legacy devices are added? I really just want to buy a mechanical keypad that works with Synapse 3 for when I buy the new Razer Blade 15.

I'm also just really curious on what you guys are prioritizing over unifying the Razer ecosystem.