Synapse 3 won't install | Razer Insider

Synapse 3 won't install

  • 3 August 2019
  • 3 replies
  • 2 views

Hello, Ive had the Death Adder Elite since July of last year. It was working fine on synapse 3 until synapse had an update and wouldn't start for me, so I tried to uninstall and it wouldn't do it. I manually deleted the synapse folder and tried to reinstall and it was stuck on the green Razer loading screen for hours. How do I fix this? I want my dpi back to where it was 😞

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3 Replies

Userlevel 7
Have you tried running the installer with admin privileges? Also, do you have a Firewall or an Antimalware running in the background? If so, try disabling that temporarily. Don't hesitate to send me a PM should you need further assistance.
Razer.Caziel
Have you tried running the installer with admin privileges? Also, do you have a Firewall or an Antimalware running in the background? If so, try disabling that temporarily. Don't hesitate to send me a PM should you need further assistance.


Thank you for the reply! Manually deleted all razer folders and made an exception in Windows Defender for the installer. I appreciate the advice!
Userlevel 7
cjblue95
Thank you for the reply! Manually deleted all razer folders and made an exception in Windows Defender for the installer. I appreciate the advice!

Is it working now? I'll be locking this thread until further notice. Feel free to send me a PM if the problem persists.