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Synapse 3 won't launch ! Need help !

Discussion in 'Razer Support' started by Frosch_longleg, Jun 25, 2018.

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  1. Frosch_longleg

    Frosch_longleg New Member

    Hello there,
    Yesterday I've uninstalled synapse 3. I did a clean uninstall, witch means I've deleted the entire Synapse folder after uninstalling with the synapse uninstaller.
    Now I've installed Synapse 3 again, installation went fine but now synapse won't launch.
    It is displayed in the taskbar, and in the task manager I see all his processes running, but I can't open Synapse to configure it ! It just refuses. Nothing is happening when I try to launch it. ( the only thing I can launch is Synapse Central, witch is installed with synapse 3 )
    Please help me :c
    I've tried :
    - Clean uninstall and installing again Synapse ( 4x now ! )
    - Restarting my computer
  2. razer.winteryang

    razer.winteryang Ice Bear Staff Member

    Hey! Do you still need help with this? I sent you a PM so we can try to check on that. :smile_:
  3. graconno

    graconno New Member

    I'm having the same problem
  4. razer.winteryang

    razer.winteryang Ice Bear Staff Member

    Please check your inbox, I sent you a message.
    freakydoctor likes this.
  5. Scualp

    Scualp New Member

    same problem here
  6. dswierkosz

    dswierkosz New Member

    Same here...
  7. razer.winteryang

    razer.winteryang Ice Bear Staff Member

    Hi @Scualp and @dswierkosz! Sent you both a PM hit me back with a reply if you still need help.
    freakydoctor likes this.
  8. C4hp.

    C4hp. New Member

    I'm also having the same issue
  9. razer.winteryang

    razer.winteryang Ice Bear Staff Member

    Hmmm. Did you recently receive the update of the Software?

    Hey @C4hp. Sent you a PM too. :smile_:
    freakydoctor likes this.
  10. generalghost24d

    generalghost24d New Member

    same problem here
  11. Norreca

    Norreca New Member

    same problem here
  12. poiskudachi

    poiskudachi New Member

    установил Synapse 3, установка прошла нормально, но теперь синапс не запускается.
    Он отображается на панели задач, а в диспетчерских задачах я вижу все его процессы, но я не могу открыть Synapse для его настройки! Он просто отказывается. Ничего не происходит, когда я пытаюсь запустить его. (единственное, что я могу запустить, это Synapse Central, ведьма установлена с синапсом 3)
    Пожалуйста, помогите мне: c
    Я пробовал:
    - Чистое удаление и установка снова Synapse (4 раза сейчас!)
    - Перезагрузка моей компьютера
  13. Papscal

    Papscal New Member

    Having the same problem, now i can't use my Goliathus Chroma.
  14. Norreca

    Norreca New Member

    come on :stuck_out_tongue_winking_eye: we got this problem for weeks now....
  15. DJSoul

    DJSoul New Member

    Same problem! :/
  16. I'm having the same problem
  17. DJSoul

    DJSoul New Member

    Yeah this sucks as I can't play on my PS4 Pro unless I can change my mouse settings! Can someone please reply with a fix to this!!??
  18. Egirhor

    Egirhor New Member

    I have the same problem
  19. Zeeraa

    Zeeraa New Member

    im having the same problem here. a reinstall fixes it temporary but it wont open after a reboot.

    it might have somthing to do with asus aura sync because after a reinstall of synapse 3 my computers rgb animation stops

    CPU-Z TXT Report: https://pastebin.com/w1TTFATV
  20. Norreca

    Norreca New Member

    im surprise they just ignor this problems... this is a big minus for this company.
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