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Synapse 3 won't launch ! Need help !

Discussion in 'Razer Support' started by Frosch_longleg, Jun 25, 2018.

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  1. Frosch_longleg

    Frosch_longleg New Member

    Hello there,
    Yesterday I've uninstalled synapse 3. I did a clean uninstall, witch means I've deleted the entire Synapse folder after uninstalling with the synapse uninstaller.
    Now I've installed Synapse 3 again, installation went fine but now synapse won't launch.
    It is displayed in the taskbar, and in the task manager I see all his processes running, but I can't open Synapse to configure it ! It just refuses. Nothing is happening when I try to launch it. ( the only thing I can launch is Synapse Central, witch is installed with synapse 3 )
    Please help me :c
    I've tried :
    - Clean uninstall and installing again Synapse ( 4x now ! )
    - Restarting my computer
     
    Frosch_longleg, Jun 25, 2018
    #1 Share
  2. razer.winteryang

    razer.winteryang Ice Bear Staff Member

    Hey! Do you still need help with this? I sent you a PM so we can try to check on that. :smile_:
     
    razer.winteryang, Jun 27, 2018
    #2 Share
  3. graconno

    graconno New Member

    I'm having the same problem
     
    graconno, Jun 27, 2018
    #3 Share
  4. razer.winteryang

    razer.winteryang Ice Bear Staff Member

    Please check your inbox, I sent you a message.
     
    razer.winteryang, Jun 27, 2018
    #4 Share
    freakydoctor likes this.
  5. Scualp

    Scualp New Member

    same problem here
     
    Scualp, Jun 28, 2018
    #5 Share
  6. dswierkosz

    dswierkosz New Member

    Same here...
     
    dswierkosz, Jun 30, 2018
    #6 Share
  7. razer.winteryang

    razer.winteryang Ice Bear Staff Member

    Hi @Scualp and @dswierkosz! Sent you both a PM hit me back with a reply if you still need help.
     
    razer.winteryang, Jun 30, 2018
    #7 Share
    freakydoctor likes this.
  8. C4hp.

    C4hp. New Member

    I'm also having the same issue
     
    C4hp., Jun 30, 2018
    #8 Share
  9. razer.winteryang

    razer.winteryang Ice Bear Staff Member

    Hmmm. Did you recently receive the update of the Software?

    Hey @C4hp. Sent you a PM too. :smile_:
     
    razer.winteryang, Jun 30, 2018
    #9 Share
    freakydoctor likes this.
  10. generalghost24d

    generalghost24d New Member

    same problem here
     
    generalghost24d, Jul 4, 2018
    #10 Share
  11. Norreca

    Norreca New Member

    same problem here
     
    Norreca, Jul 7, 2018
    #11 Share
  12. poiskudachi

    poiskudachi New Member

    установил Synapse 3, установка прошла нормально, но теперь синапс не запускается.
    Он отображается на панели задач, а в диспетчерских задачах я вижу все его процессы, но я не могу открыть Synapse для его настройки! Он просто отказывается. Ничего не происходит, когда я пытаюсь запустить его. (единственное, что я могу запустить, это Synapse Central, ведьма установлена с синапсом 3)
    Пожалуйста, помогите мне: c
    Я пробовал:
    - Чистое удаление и установка снова Synapse (4 раза сейчас!)
    - Перезагрузка моей компьютера
     
    poiskudachi, Jul 9, 2018
    #12 Share
  13. Papscal

    Papscal New Member

    Having the same problem, now i can't use my Goliathus Chroma.
     
    Papscal, Jul 9, 2018
    #13 Share
  14. Norreca

    Norreca New Member

    come on :stuck_out_tongue_winking_eye: we got this problem for weeks now....
     
    Norreca, Jul 13, 2018
    #14 Share
  15. DJSoul

    DJSoul New Member

    Same problem! :/
     
    DJSoul, Jul 14, 2018
    #15 Share
  16. aerosignsDeepKoamaru568

    aerosignsDeepKoamaru568 New Member

    I'm having the same problem
     
    aerosignsDeepKoamaru568, Jul 14, 2018
    #16 Share
  17. DJSoul

    DJSoul New Member

    Yeah this sucks as I can't play on my PS4 Pro unless I can change my mouse settings! Can someone please reply with a fix to this!!??
     
    DJSoul, Jul 14, 2018
    #17 Share
  18. Egirhor

    Egirhor New Member

    I have the same problem
     
    Egirhor, Jul 14, 2018
    #18 Share
  19. Zeeraa

    Zeeraa New Member

    im having the same problem here. a reinstall fixes it temporary but it wont open after a reboot.

    it might have somthing to do with asus aura sync because after a reinstall of synapse 3 my computers rgb animation stops

    CPU-Z TXT Report: https://pastebin.com/w1TTFATV
     
    Zeeraa, Jul 15, 2018
    #19 Share
  20. Norreca

    Norreca New Member

    im surprise they just ignor this problems... this is a big minus for this company.
     
    Norreca, Jul 15, 2018
    #20 Share
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