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[Synapse] f+number profile switching not working.

Discussion in 'Keyboards' started by EliteEFive, Aug 4, 2016.

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  1. EliteEFive

    EliteEFive New Member

    I know this post probably doesn't belong in this thread, but I couldn't find a better place. Now on to the problem. Whenever I try to change synapse profiles using the fn+number hot keys, nothing happens. They used to work but now they don't. I've tried repairing synapse using the installer and trying to use new profiles to see if the previous files were just corrupt. I am still able to open synapse and change it there but I prefer to use the quickest method. Please help :D
  2. kurohyo

    kurohyo Active Member

    on what device are they failing???
  3. EliteEFive

    EliteEFive New Member

    The Razer Blade Stealth. No, they're working fine, I can still use fn and other keys just fine. It's entirely a problem with synapse.
  4. kajira

    kajira Mother of Gaming

    Your best bet for accurate and updated information to resolve the issue is most likely going to be to contact Razer Customer Support for help. Razer|Insider is not actually a support forum, and while you may receive suggestions from other users, it may or may not be the correct information.

    Please contact support and then if you need further assistance you are always welcome to private message one of the Razer staff members with your case ID number so they can look into it further if your solution does not come within a few days.
    Razer|Reima likes this.
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