Synapse HELP | Razer Insider

Synapse HELP

  • 17 January 2021
  • 1 reply
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My windows 10 had an update, now my abyssus mouse is the only one that connects to synapse. My razer tournament huntsman does not.

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1 Reply

Userlevel 7
Let us try some hardware and software troubleshooting

Hardware

  • Try connect to a different USB port
  • RAZER devices do not work well when connected to a multi USB hub, so connect to an individual USB port

Software

  • See if there is a new Synapse 3.0 update
  • Uninstall and Reinstall the Synapse

If it is an issue with your PC / OS?

  • Connect the Huntsman to another pc and see if it works better?