Synapse is broken | Razer Insider

Synapse is broken

  • 21 May 2021
  • 1 reply
  • 267 views
J
I was having trouble with razer synapse a little bit ago. Eventually all of my lighting effects suddenly vanished off all my gear. I tried to uninstall synapse and reinstall it. Except it will not reinstall anymore. I have tried everything that I have seen online and nothing has worked. It also seems like my problem is unique from everyone else. When I click on the installer to install the software, it opens for a split second and then nothing happens. I can see on task manager that it is opening, but then it just disappears.

If anyone can help that would be greatly appreciated.

This is my second post, kind of upsetting that there is not a constant support for this company. Blows my mind that I have to contact you guys through reddit and this.
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1 Reply

Razer.Speedcr0ss
Userlevel 7
jackkaz123
I was having trouble with razer synapse a little bit ago. Eventually all of my lighting effects suddenly vanished off all my gear. I tried to uninstall synapse and reinstall it. Except it will not reinstall anymore. I have tried everything that I have seen online and nothing has worked. It also seems like my problem is unique from everyone else. When I click on the installer to install the software, it opens for a split second and then nothing happens. I can see on task manager that it is opening, but then it just disappears.

If anyone can help that would be greatly appreciated.

This is my second post, kind of upsetting that there is not a constant support for this company. Blows my mind that I have to contact you guys through reddit and this.


Were there any changes applied to your system (e.g.e, Synapse updates, Windows updates, etc.)? Are you using a personal computer and connected to a home network? Make sure that your anti-virus or firewall is not blocking any Razer-related files or apps. Also, run all available Windows updates and install the latest version of the Windows .NET Framework. Let's see if it helps.
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