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Synapse Not Detecting Mouse or Keyboard?

Discussion in 'Razer Synapse' started by autoVeryLightBlue350, Dec 14, 2019.

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  1. autoVeryLightBlue350

    autoVeryLightBlue350 New Member

    Hi all, this just started the other night. My razer Synapse app is no longer detecting my mouse or keyboard.
    -Razer Deathadder Chroma
    -Razer Blackwidow X Chroma
    Straight up at one point my keyboard stopped working. i put it into a different usb port and at least now i can type on it.
    I installed an update and it has done nothing to help.
    I run windows 10
    Its not giving my mouse or keyboard their chroma, they aren't even showing up in the app. sent in a support ticket, waiting for a response. If anybody has any tips in the meantime that'd be fantastic. thanks.
     
    autoVeryLightBlue350, Dec 14, 2019
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    MeeM0daz likes this.
  2. ARMOR_152

    ARMOR_152 Well-Known Member

    You might have tried the basics already but try reinstalling Synapse 2, do all the Windows updates, and restart. If that doesn't work...not sure
     
    ARMOR_152, Dec 14, 2019
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