Synapse on OSX Catalina has bricked my Blackwidow Chroma!! | Razer Insider

Synapse on OSX Catalina has bricked my Blackwidow Chroma!!

  • 10 July 2020
  • 2 replies
  • 274 views

I got a new machine at work with Catalina on it, so I downloaded and installed Synapse 2. After rebooting, the keyboard completely bricked. No lights, nothing works. The keyboard does not work now on any other machine I have. Please tell me someone has some clue how to fix this.

I have to say, this is completely unacceptable. There should be some warning in the installer if it doesn't work correctly on Catalina, let alone if there is a chance to permanently brick someone's hardware! Who the hell thought this was ok???

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2 Replies

Bumping this thread
So basically...Razer's crappy software has bricked my hardware and they provide ZERO support.

Congratulations, you've lost a customer for life.