Synapse won't open, fix or uninstall. | Razer Insider

Synapse won't open, fix or uninstall.

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Was working fine. All of a sudden a few weeks back it wouldn't open, was prompted to either update, fix or uninstall. Tried all 3 but none ever do anything. Loading bar gets stuck at 7% and then closes. Would appreciate some help.

System is windows 10
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2 Replies

E
Ouch, your problem is a step worse than mine, i have the same problem, except, i can actually uninstall it. :S

I sent all the info i could support to help them fix the problem... Now we just gotta wait... until then, try using a dedicated program to uninstall it... Like Revo Uninstaller Pro, or something, and then make it scan for any leftover razer files for a clean uninstall.

If that doesn't work, well, then i suppose you have to reinstall your OS from scratch. :S

If Synapse is THAT broken, they have a serious problem on their hands... Oof... :S
Razer.Speedcr0ss
Userlevel 7
Hi everyone! Was everything covered? Have you tried repairing your Razer Synapse 3.0? If you haven't, please perform the steps here. Ensure that your anti-virus or firewall is not blocking any Razer-related files or apps. Also, do you have VPN settings on your computer? If yes, please disable or remove it and see if the behavior persists.
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