Synapse Wont Recognize My Death Adder

Discussion in 'Razer Support' started by IWatchHentai808, Mar 14, 2018.

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  1. IWatchHentai808

    IWatchHentai808 New Member

    I've had this mouse for a while and I've never had problems with it but when i tried to use Synapse, it wont even detect my mouse. Its a registered Razer product but it just wont show up, I'm just trying to set up a macro but it wont even let me use it. Any solutions?
     
    catpawerr likes this.
  2. michalj82

    michalj82 Member

    Open Windows Device Manager, then open mouse, keyboard and HID interface devices sections even if you only got problem with mouse and then right click on every position you got there and select update driver and select option that will make you select folder on hard drive and select this path: C:\Program Files (x86)\Razer\Razer_Common_Driver
    When your mouse's name will appear in mouse section go to keyboard section and update drivers and when your mouse will appear there go to HID interface devices section. When you get right one position updated Windows will ask for reboot. Everything should be ok after restart.
     
    Last edited: Mar 15, 2018
    catpawerr likes this.
  3. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    @OP This usually works but if you still have the same issue. Send me a PM so I can help you out.

    *Moved to the support forum for visibility.
     
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