Synapse won't recognize my keyboard | Razer Insider

Synapse won't recognize my keyboard

  • 27 February 2019
  • 3 replies
  • 8 views

Hello,
As the title says, I have purchased the BlackWidow ultimate 2016 keyboard and installed the Synapse 3 BETA software. It shows my mouse, DeathAdder Elite but not the keyboard.
I have restarted the computer. What have I missed?

Cheers

Pawly

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3 Replies

Userlevel 7
The Blackwidow Ultimate 2016 is not supported on Synapse 3 yet, so you will have to use Synapse 2 (download here). You can still use Synapse 3 for your mouse at the same time.
Thanks JenJar. Will I need to restart the computer for this? And the answer is yes it will ask you automatically.
Worked a treat thanks JenJar.
I have recently buy a new razer blackmamba wireless 2018 mouse,and i have installed synapse 3.0 with it.
After i find for a good price a blackwidow ultimate 2016 keyboard,but synapse 3.0 don't recognize it.
I have installed synapse 2.0 at the same time with 3.0 and the problem is solved,all perfect functionally,keyboard and mouse.