Synapse won't update, or uninstall. | Razer Insider

Synapse won't update, or uninstall.

  • 15 April 2021
  • 3 replies
  • 18 views
T
Hello,
I am having trouble with Razer software. The latest update to Synapse is trying to install and it just gets stuck at a certain point and never completes, the bar just spins. I have tried to uninstall it to do a fresh install, but I run into the same issue, it hangs in the uninstallation process at somewhere around 10% and doesn't complete. Any ideas?

Tim
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3 Replies

D
I have the same problem.

cannot use any shortcuts on my blade. Cannot uninstall, reinstall or launch synapse.

Event viewer is giving error:
Service cannot be started. SimpleInjector.ActivationException: The constructor of type FeatureManager contains the parameter with name 'logger' and type ITextLogger that is not registered

Dan
D
Applied latest windows updates then tried to make a restore on windows (which failed).

Forced reboot by pressing and holding power button.

On start, synapse auto-updated successfully.
Razer.Speedcr0ss
Userlevel 7
timothylazaroff
Hello,
I am having trouble with Razer software. The latest update to Synapse is trying to install and it just gets stuck at a certain point and never completes, the bar just spins. I have tried to uninstall it to do a fresh install, but I run into the same issue, it hangs in the uninstallation process at somewhere around 10% and doesn't complete. Any ideas?

Tim


Hi there! Thanks for initiating this thread. Did you receive Windows updates recently? And were there any changes made to your system before the issue before trying to update Synapse? Please check danielsammut89's post too and see if it helps.
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