Tartarus Pro and Base Station cause all other Razer Products to stop | Razer Insider

Tartarus Pro and Base Station cause all other Razer Products to stop

  • 4 August 2020
  • 3 replies
  • 3 views

I picked up a new Tartarus Pro (Mercury White) to complete my set:

LanceHead

Base Station (Also has this issue)

BlackWidow

As soon as I plug it in to ANY USB port, all my Razer devices stop working.

Windows 10 64

Synapse Installed and all updates have been run. Ideas?

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3 Replies

Just give up, i can bet anything that if you uninstall Synapse or not run it at all your issues will go away. I have the same issue and i have literally tried the base in 3 different computers with Windows freshly installed and the Base will disconnect every time Synapse is running

So just give up.
That's exactly what I ended up doing. Got everything but the base station working so I just picked a cheap 3.0 hub from my local store that works perfectly and unplugged the base station completely. I know which brand my next build will not have in it at least.
Hello My Dear Fellow
i had same issue, link to the thread i posted on this Forum, struggles for like 2 months but FIXED
/razer-tartarus-pro-not-working.54599/
just came to know its locked now i can reply on that as it was inactive for like 6 month and could not update on it. i tried posting solution but i guess there is word limit.
attache link to TEXT document on drive of solution
https://1drv.ms/t/s!And5cR3G4wxZtwWe5dISUH9zfyWn?e=7HoHb1