Dismiss Notice
Some Razer services have been impacted due to the unique circumstances COVID-19 has created. We apologize for any inconvenience and appreciate your understanding during this critical time.

The issue on razerzone, buying a item and at the same time redeeming a Zsilver item.

Discussion in 'General Discussion' started by -TinyKaiser-, Feb 10, 2018.

Thread Status:
Not open for further replies.
  1. -TinyKaiser-

    -TinyKaiser- New Member

    When you buy an item. For example in Singapore. And the price is above 75SGD, theres no shipping. But. When u buy the item and at the same time you put in a promo code to *redeem* an item, and the total value is still above 75SGD. Why is it that there will be shipping. Let's be honest now, the shipping system is kind of expensive. Why not give us a longer shipping time, if we were to buy an item and redeem an item (for free) through Zsilver and get a total cart value of above 75SGD?


    ok for my situation, I also attempted using a 20USD discount with the kitty ears and kraken WITHOUT the kitty ears code and here's the result


    why is it so :slightly_sad:
    Last edited by a moderator: Feb 10, 2018
  2. kajira

    kajira Mother of Gaming

    I honestly don't know why it is the way it is. I've heard some people say that they were able to get it to work, but it seems to depend on what country you're in and which online Razer store you're using. There really seems to be no rhyme or reason to it.
  3. .Surf.

    .Surf. Well-Known Member VANGUARD

    This happened to me as well, on my last redeem i couldn't just get rid of the shipping fee if i had that voucher in my order. So i came to the conclusion that some countries i don't know which for sure, all i know is that happened in UK, have to pay the shipping no matter what you buy as long as THERES A VOUCHER REDEEMED IN YOUR CART, if you however buy just products from the store without any zvault voucher you'll not be charged for shipping.
    aaronhooi likes this.
  4. aaronhooi

    aaronhooi New Member

    Yes, someone have said about this topic, if you are redeeming any product from zsilver, shipping fees will be compulsory even the final amount is exceed value of free shipping promo.
    -TinyKaiser- likes this.
Thread Status:
Not open for further replies.
Sign In with Razer ID >

Don't have a Razer ID yet?
Get Razer ID >