The lighting feature has never worked properly for the Razer DeathAdder 3.5G

Discussion in 'Razer Support' started by quandrew, Jul 28, 2018.

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  1. quandrew

    quandrew Member

    The lighting feature is absolutely not functional. I had this problem ever since I got it like a few years back. Some times it would work, but most of the time it usually doesn't work. I'm specifically talking about the lighting for the scroll wheel, logo, and the "lighting off when the display is also off" feature.
     
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Yoh! Is your DeathAdder 3.5G being detected by Synapse? Have you tried reinstalling device drivers and perhaps clean installing Synapse?
     
  3. quandrew

    quandrew Member

    Yeah, it's still detected by Synapse. The lighting problem existed ever since I got the mouse. Of course, I tried reinstalling device drivers and Synapse. The problem still exist even when I did a clean install of Windows. Sometimes, the lighting works, but most of the time, it doesn't work.
     
  4. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Can you send me the serial number of your mouse via PM so I can check for possible firmware fixes? Also, have you tried it on another machine to test?
     
    freakydoctor likes this.
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