the paid to play razer silver isnt working for me

Discussion in 'Razer Support' started by bruinsfan1144, Feb 16, 2022.

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  1. bruinsfan1144

    bruinsfan1144 New Member

    it worked just fine last month but now when i click on the game to play it takes me to an xbox game pass free month page instead. when i just start the game from steam it doesn't register as time played for silver earned. it literally was working just fine last month with halo infinite but now it doesnt work at all. is anyone else having this problem?
    when i scroll over the game icon the play button does not appear. it did appear when i used the paid to play successfully in january and december
     
    bruinsfan1144, Feb 16, 2022
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  2. Michelle-RazerCortex

    Michelle-RazerCortex Well-Known Member Staff Member

    Hey there!

    Thank you for sharing your concern with us here. My name is Michelle from the Razer Cortex technical support team. I will be very happy to assist you with your issue.

    It is not a bug. Halo Infinite steam version is not featured in Paid to Play. Only the UWP version is supported from last Wednesday to this Tuesday. That is why you cannot claim the Razer Silver.

    The link drives you to the Xbox Game Pass page to let you know that we have this giveaway for one free month trial for all users. Thus, you can claim the code if you need the game pass. And play the game with the game pass and claim Razer Silver.

    We know all our users are players, we are trying to find more opportunities to cooperate with game publishers like Microsoft Xbox to provide more value to our users.

    If you do not need a Game Pass Code, we still have one free game featured in Paid to Play each week. You can play it and win Razer Silver.

    Thank you for your patience.

    Please feel free to let me know if you need any further assistance.

    Michelle
     
    Michelle-RazerCortex, Feb 16, 2022
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