The usb dongle for my basilisk x hyperspeed mouse stopped working.

Discussion in 'Razer Support' started by FixedFocusCharlie, Apr 4, 2022.

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  1. FixedFocusCharlie

    FixedFocusCharlie New Member

    How do I go about getting a replacement usb dongle?
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    What happened to your USB dongle? Was there an incident or changes done before the issue? If the mouse is within its warranty period and purchased from Razer Store, please submit a case or send me a PM so I can assist you to create a warranty claim. Otherwise, contact the place where you purchased the device.

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