THREE BUTTONS NOT WORKING TOGETHER

Discussion in 'Razer Support' started by DaRazer11, May 16, 2019.

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  1. DaRazer11

    DaRazer11 New Member

    I BOUGHT MY RAZER CYNOSA PRO TODAY..BUT WHEN I'M TRYING TO PLAY FIFA IT IS NOT REGISTERING CAPS+W+D/A/S/Z...WHAT CAN I DO?

    Edit: I figured its happening outside FIFA too
     
    Last edited: May 16, 2019
  2. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hello. Does the same issue happen when used with another computer? How often does the issue happen?
     
  3. DaRazer11

    DaRazer11 New Member

    I d
    I don't own another computer.. But this issue is prevalent on changing ports and issue occurs all the time in-game or not.
     
  4. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Thanks for the reply. I see. Have you tried going back to the store to see if they can replace it immediately? Let me know.
     
  5. DaRazer11

    DaRazer11 New Member

    I bought it online... And it was a combo with the Razer Deathadder.. Yea there is a replacement option.. But the process is lengthy a bit.(or maybe I'm just lazy)
     
  6. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Thanks for the reply. Can you send over the serial number of your Cynosa Pro to me through PM? Let's continue there.
     
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