THX Spatial Audio application mixer settings get resets often. | Razer Insider

THX Spatial Audio application mixer settings get resets often.

  • 15 April 2021
  • 9 replies
  • 291 views

I notice that quite often, my THX Spatial Audio application mixer settings (output) often get resets. It resets back to "Stereo" instead of "THX Spatial Audio". Then applications are lost and I got to click and change the settings one by one.

Anyway to prevent this from happening?

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9 Replies

Anyone? 🙂
Userlevel 7
How did you connect the RAZER peripheral to the pc?

  • Through USB multi hub
  • Individual USB port

We have seen in the past, when connecting high-tech peripherals to USB multi hubs, it cause problems depending on what other USB devices are connected.
I connect directly to my motherboard (individual) USB port.

I do switch between my desktop speakers and Razer Krazen Headset when required. As seen in the attached photo. Not sure that's something worth noting.
Userlevel 7
Does this reset occur when you switch audio output? or just at random times?
Try temporarily remove all other audio outputs and test it out
I would say, random times.

It's not like when I switch another audio output, it gets reset. Nope.
Userlevel 7
It could be a fault with either Windows source files (*.dll) or Synapse

Try the following Support thread, clean installation of Syanpse 3.0

/support-video-how-to-perform-a-clean-re-installation-of-razer-synapse-3-2-0-on-windows.69475/
Synapse 3.0 is related with THX Audio software too?
Userlevel 7
THX Audio software is like a addon to the Synapse, or an individual software / driver running with Synapse.

It could be THX audio fault maybe. Try reset / reinstall one at a time. The only thing I cannot help is if there is a fault with Windows source files
Alright no harm trying. I'll do it.

Thanks for replying at least, offering me some help. Cause this is really annoying.