THX SPATIAL AUDIO doesn´t detect any program

Discussion in 'Razer Support' started by Glose12, Jun 14, 2019.

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  1. Glose12

    Glose12 New Member

    I just bought Razer Nari Ultimate, and everything was good until now. I plugged headset to computer for charging and suddenly this THX SPATIAL AUDIO feature in mixer stopped detecting any running app and it turned every app on stereo sound. When I select THX spatial audio as my default playback device, it doesn´t even make a sound. Really dont know why is this happening.
     
  2. Glose12

    Glose12 New Member

    After restart of computer feature works again.
     
  3. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there! Have you tried using other PCs? Does the same issue persist?
     
  4. Glose12

    Glose12 New Member

    Oh, no I didn´t, I only use my one notebook and I don´t have a change to try it on another now. But what I figure out, the problem happend only when I plugged headset wia charging cable to ntb, so I just charging it from power bank and all seems to be good for now. So thanks for now if it happens again I will try it to test on another pc.
     
  5. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Thanks for the update. Just let me know if you need more help.
     
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