THX spatial audio not working | Razer Insider

THX spatial audio not working

  • 18 April 2019
  • 7 replies
  • 977 views

Hi guys,

I'm new to Razer as a whole and decided to get the Kraken Tournament edition with the USB attachment for THX spatial audio.

I've installed synapse 3 and the THX light is on on the device and within synapse, but all sounds come from both sides and are not directional at all. However, if I remove the headset from the USB, and just plug the 3.5mm into my laptop itself, I get directional sound (but not the THX spatial audio).

Is there something I am doing wrong here? I've already re-installed synapse 3, but still have the same result.

Thanks

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7 Replies

Synapse 3 issues mate, ive been talking to support for a long time because of this. Everyone has the same problem with kraken te
Failure from the last update of w10
Naiv69
Failure from the last update of w10

if i change my w10 build i can use thx then right?
Can confirm. THX Spatial not working on latest 1903 build.

/e
Can also confirm that it worked after I reinstalled Synapse 3

/e2

Well. Sometimes it just goes off.
Not working at all right now and i've already reinstalled synapse 3...

PLS FIX
Libertyplacesolo604
Not working at all right now and i've already reinstalled synapse 3...

PLS FIX

https://dl.razerzone.com/drivers/KrakenTE/win/USBAudiocontroller_FirmwareUpdater_v90_r3.exe download this, mine is working good after update
puggyy1
https://dl.razerzone.com/drivers/KrakenTE/win/USBAudiocontroller_FirmwareUpdater_v90_r3.exe download this, mine is working good after update


I've got the Nari Ultimate 😕