THX SPATIAL AUDIO NOT WORKING | Razer Insider

THX SPATIAL AUDIO NOT WORKING

  • 13 September 2021
  • 1 reply
  • 27 views

Hey I have bought a Razer Kraken tournament edition and for some reason every time I tried to use mine spatial audio no sound will come through the headsets, only the (Headset Earphone) option works as my playback device.

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1 Reply

Userlevel 5
How does the headset appear in the Device Manager? For now, let’s reinstall the headset drivers by doing the following:

-Press Windows + S on your keyboard to open the Search bar.
-Type in “Device Manager” and hit Enter.
-Go to Audio Inputs and Outputs.
-Right-click on your Razer headset and select Uninstall device.
-To completely uninstall the drivers, restart your computer.
-The drivers are automatically installed on your computer after a restart.

PM me the serial number of your headset if the issue persists so I can verify its model and look for other possible ways to fix this.

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