Tool to download your images from the Nextbit Cloud Storage servers

Discussion in 'General Q&A' started by Khanger, Dec 16, 2017.

Thread Status:
Not open for further replies.
  1. Khanger

    Khanger Administrator Staff Member

    Hey Rebels,

    We would like to sincerely thank all of you for using Smart Storage. The Smart Storage service will, however, be ending on March 1st, 2018.

    What happens on March 1st, 2018:

    If you haven’t signed out of Smart Storage, you will be automatically logged out of our servers. Images (thumbnails in gallery) and apps (cloud icons on launcher) that are archived and are not local to the phone will not be accessible through your phone anymore. This includes Apps in the FAB tab. All the images that are backed up until that point will be available on our tools Only the content that is local will be accessible from the phone at that point.

    If you want to keep app data, be sure to restore all of your apps manually, and pin them to prevent them from being offloaded.

    Until the service completely ends, we have worked very hard to provide you a way to download your pictures. This is now available at You have the option to select images individually or download all as a large zip. Please note that the download speed depends on your internet connection. Please use the same account to login as you have used on your Robin phone.

    We plan to keep this tool active until April 1st, 2018. After that, all the personal information and data that has been collected from you will be purged and we won’t be able to recover your data. However, information that must be stored in accordance with applicable laws and regulations will be stored for the period specified by the relevant laws and regulations and then disposed of immediately.

    Thank you so much for supporting our team and Robin.
    Last edited: Jan 9, 2018
  2. AdityAnand

    AdityAnand Member

    That's appreciable. Please provide an ETA for Android 8.0(if it's happening) and security patches.
  3. vamsiAJ

    vamsiAJ New Member

    This is rediculous if you guys stop smartstorage there is no point of buying your Robins this is shit please atleast keep your words as you said this cloud storage is for life time

    After FEBRUARY smart storage will not be there?? Can't the stuff of the phone be archived for optimising storage and then can't be restored I mean robin can't handle storage which is key feature for your sales and the pride your are enjoying now. Only 32 GB for robin later on? Please please reply for these questions guys please do that we want a reply from you give a clarity that will robin smartstorage is ending the cloud is going to disappear? Do we get an Oreo update please kindly answer these please this is sad moment for every robin user
    Last edited by a moderator: Jan 4, 2018
    jetsetloo likes this.
  4. Thanks for providing it early enough,can we get a note on whether we are getting android oreo update or not
  5. While thankful that this option is available I'm somewhat surprised to find that there is nothing in my cloud beyond September 2017. I don't know where everything else went but it saves me the trouble of downloading anything.

    If it wasn't for the random shut downs I'd still be using my Robin. Loving my new OnePlus 5t.
  6. lazyfai

    lazyfai Member

    Actually I think most of us are not really looking for a way to "get back" the photos, but if there is any method to keep the smart storage function with other clouds.
    For example, if the backend of the "smart storage" can be modified to utilize MEGA, Dropbox, Box, Google Drive, OneDrive, etc.
    dlare9, densetos and Love46patel like this.
  7. Bunch of thieves. That's what is Nextbit.
    henry346346 and AdityAnand like this.
  8. Grunfled

    Grunfled New Member

    I can't find anywhere to log in???
  9. densetos

    densetos New Member

    Hi. I've asked this before but I'll repeat myself here and I ask you to answer me, @Khanger.

    So, if you're shutting down your servers, why not to open the API of Smart Storage or get it available to change the endpoint server to let us "rebels" to set up our own Smart Storage server? I find it very convenient to back up my apps and the whole Smart Storage thing is quite nice.

    Please, publish a version of Smart Storage that give us an ability to change the endpoint server and open its API
    , let us continue to use our Robins on their full power.

    Thank you in advance.
    cyberbad and Love46patel like this.
  10. cyberbad

    cyberbad New Member

    @Khanger, hello, please answer us,
    I will say the same thing as @densetos,
    I give you your chance, and help you from kickstarter, don't let us down open the API or update the smart storage to modify the endpoint server I can use my onedrive or Mega, smart storage is the main frame of this phone, don't kill it.

    please don't let us in the dark and ignorance

    thank you for your time
    densetos and Love46patel like this.
  11. 2CCPX

    2CCPX New Member

    How do you sign in?
  12. Love46patel

    Love46patel Active Member

    Use your Google account which u used to sign in to smartstorage
  13. densetos

    densetos New Member

    @Khanger, will you respond us ever or will you ignore us hard? That's unfair from you.
  14. Really unusual for @Khanger to not respond like this.

    Kinda disappointing.
  15. Love46patel

    Love46patel Active Member

    It is disappointing but there maybe a surprise for us which they don't want to ruin @Khanger @mltan
  16. I'm all for surprises! Hopefully that is the case. @Khanger
  17. lazyfai

    lazyfai Member

    Smart Storage is not just simply a storage, so we are not looking for "getting back" the files.
    Rather, if it can support other kind of storage such as MEGA, OneDrive, Google Drive, etc. while keeping the "Smart" behavior such as detecting unused software and backup to cloud, it will be very great.
    Love46patel likes this.
  18. 2CCPX

    2CCPX New Member

    @Love46patel I was trying to say that the sign in with Google button was not appearing on my desktop. I tried it on the Robin and it was there.
    Love46patel likes this.
  19. Love46patel

    Love46patel Active Member

    I downloaded it on robin
    Extracted the images and upload it to google photos

    I don't have a pc
  20. RobinUser

    RobinUser New Member

    Hello, I just noticed the announcement about Smart Storage (buried in my email), I tried downloading all of my data but it's not working. Has the ability to download everything been stopped prematurely? If i try to download singular images it loads for aeons and then goes to '502 bad gateway' and if i try to download all it says 'failed - network error' in my browser... when trying to download directly on my Robin the download just keeps pausing itself and never goes anywhere, hoping to be able to get everything back in my gallery...
    Love46patel likes this.
Thread Status:
Not open for further replies.
Sign In with Razer ID >

Don't have a Razer ID yet?
Get Razer ID >