Top Knowledge Base Articles Updated 3/4/21

Discussion in 'Razer Support' started by dekades, Mar 4, 2021.

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  1. dekades

    dekades Community Cowboy Staff Member

    General FAQs

    How to find the serial number, product number, or part number on a Razer product
    Razer Synapse does not recognize or detect my Razer device
    How to clean Razer devices
    How to assign macros on Razer Synapse 3-enabled Razer products
    How to add a device to a multi-device dongle
    Software and Firmware Updates for Razer Peripherals


    Razer Mamba Elite Firmware Updates
    Razer Mamba Wireless Firmware Updates
    How to activate the Razer Hypershift on the Razer mouse
    How to manually change the DPI Sensitivity on my Razer Mouse
    How to create macros on a Razer Mouse
    My Razer mouse does not track, move the cursor, or is not tracking well


    Razer Nari Firmware Updates
    How to pair your wireless USB dongle to a Razer Nari headset using the Razer Nari Pairing Utility
    How to use the Dongle Recovery Tool to restore and pair a Razer Nari headset to a system
    My Razer Nari, Nari Essential, or Nari Ultimate headset cannot connect to the replacement dongle
    Razer Kraken Tournament Edition Firmware Updates


    How to fix an unresponsive Razer keyboard
    Razer BlackWidow 2019 Firmware Updater
    Razer keyboard spams keys or does not register input when pressed
    How to change the LED lighting color of a Razer keyboard
    The Chroma lighting on Razer keyboards does not sync with Razer devices
    The keyboard key is physically sticky, stuck or loose

    Audio, Speakers, and Microphones

    How to troubleshoot a Razer headset microphone that is not working, unresponsive, or not picking up sound
    How to troubleshoot and resolve loud buzzing noise in THX-enabled Razer headsets
    How to set up my Razer Seiren Mini
    Headset audio output is bleeding into the microphone on Discord
    The microphone on my Razer Kraken 2019 is not sensitive enough
    How to record game audio using the Razer Ripsaw HD game capture card


    How to get security update for Razer Blade laptops
    How to reset the Razer Blade to its default factory settings
    How to reduce the fan noise on the Razer Blade while gaming
    How to prevent the Razer Blade from having a poor battery life
    How to check the graphics driver version of a Razer Blade laptop
    The Razer Blade does not have power or does not turn on

    Razer Phone

    My Razer Phone is not charging
    How to check the IMEI number on the Razer Phone
    How to perform a hard reset on the Razer Phone
    Internet, PC, or Bluetooth connection issues on a Razer Phone
    How to perform a factory reset on the Razer Phone
    The fingerprint sensor on the Razer Phone is not working
    How to fix microphone issues on the Razer Phone

    Software and Services

    How to perform a clean re-installation of Razer Synapse 3 & 2.0 on Windows
    How to install Razer Synapse 3
    I am unable to launch Razer Synapse 3
    How to enable an Authenticator App for Razer ID
    How to gather Synapse 3 logs from a PC
    How to activate and use 7.1 Surround Sound
    How to use Chroma Connect
    Last edited: Mar 10, 2021
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