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Transaction failed

Discussion in 'Razer Gold & Silver' started by Fighter25, Mar 5, 2020.

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  1. Fighter25

    Fighter25 New Member

    Hello everyone, I'm trying to reload my account with my visa card but that's always gives me the error [ Transaction failed ] even though I have reload it with the same visa last Monday and I didn't have any problem, any help?
     
    Billu324 and pancholr like this.
  2. xCryptik

    xCryptik Well-Known Member VANGUARD

    Hi Fighter25,
    Kindly submit a ticket to Razer Gold Team by clicking the link below:
    https://gold.razer.com/ticket-inbox/submit
     
    Fighter25 and FiszPL like this.
  3. Fighter25

    Fighter25 New Member

    Thank you for responding, Actually that's what I did at the same time I posted this thread but I thought maybe there's a technical problem or somebody else have the same issue after I called my bank customer servers and did another payment on other website and it's was perfectly fine.

    Another question, Is the support not available on the chat as I saw there https://gold.razer.com/help?section=0
     
  4. xCryptik

    xCryptik Well-Known Member VANGUARD

    Hi Fighter25,
    The Chat Now is also available based on the availability time stated.
     
  5. Fighter25

    Fighter25 New Member

    I got you, but it's now around 7:25 PM and I still can't access the chat, as there's no link on there.
     
  6. xCryptik

    xCryptik Well-Known Member VANGUARD

    Hi Fighter25,
    It should be on the right side of your browser.
    upload_2020-3-6_19-45-1.png
     
  7. Fighter25

    Fighter25 New Member

    Lol, thank you.
     
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