Trolls and Spam NEED to stop.

Discussion in 'General Discussion' started by Stone Star, Dec 4, 2015.

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  1. GSSGaming

    GSSGaming Well-Known Member

    Building on this idea, for the community mod maybe they could make the post so it doesn't count or something so that none constructive comments that don't represent loyal insiders well won't count.
     
  2. I like the idea of community mods, since the forum is getting larger and larger. And thus needing more mods. It also needs some cleaning, so to speak with the spam, help, and problem posts. Active/Verteran Community members would do a great job on things like this. Likes towards would be harder BUT it would be much more rewarding (no pun intended). I'm all for these ideas, and I'd like to see Insider improve and become better.
     
    Stone Star likes this.
  3. Psyjin

    Psyjin Well-Known Member

    I'm going to play devil's advocate on this one. I don't see why Razer Insider shouldn't have a place for support. I completely disagree with anyone, whether user, mod, or CEO, who believes that Razer Support (with whom I've dealt with on numerous occasions) is capable of solving every single problem with 100% user satisfaction. There are definitely situations where Razer Support can't provide the best solution for a problem but where a community of dedicated fans CAN. Why are we trying to be so exclusive to the point where it is suffocating? Isn't helping each other out, and potentially lightening the load on Razer Support, a good thing? I truly believe a dedicated forum for support where fans can help each other troubleshoot would be beneficial to Insider. If people don't obtain a satisfactory solution from Razer Support and aren't allowed to post here on Insider to ask for help, then where would they go?

    I also disagree with a system that depends solely on "Likes" for rewards. Please take into consideration that such a system is inherently biased towards users perceived to have higher levels of authority within the community. It's also unfair to people who post a ton of useful information but just by happenstance don't receive any likes from others. Thus, a weighted system is preferred and I fully support you guys going that route.

    Look, I am a huge Razer fan. I live and breath the radioactive green ooze. I buy the products. I attend the events. I watch the keynotes and live streams. But I just hate seeing our community being so closed minded. It has gotten to the point where I have to worry about being "warned" every time I post something:

    - Can't be off topic
    - Must contribute to the discussion
    - Can't promote another brand's products
    - Can't type in all capitals
    - Can't bash Razer products
    - Will this be seen as spam? Will people think I'm trolling? Will the mods like it?

    It's, quite candidly, nauseating. Razer isn't perfect and has its issues. As a company, they have always supported PC gaming because of its openness. I would hate to see this company & community face said issues with hostility, censorship, and by turning away people who need help.

    EDIT: Also, please be mindful - a lot of users here did not grow up speaking English as their first language, or have lower levels of English proficiency. Therefore, what sometimes appears to be trolling, rudeness, or lack of etiquette may in fact be due to misunderstanding or misinterpretation. People from all over the world use these forums, not just native English speakers.
     
    Last edited: Dec 8, 2015
    Bubber, _ramsey_, inoze and 1 other person like this.
  4. jianzhou

    jianzhou Active Member

    At the end, no matter what rules, human will try their very best to break it.
    Kinda link never ending issue ... lol
     
  5. Elfreid

    Elfreid Well-Known Member

    Am I inside your old fun-to-be-in Insider list? ;)

    This thread literally describe why I decide to stay inactive here. This is not the first thread try to locate this problem but finally we have some good news from Razer staff. Let's wait how Razer going to deal with this and hope for the best.

    P/S: Is @Miya still active and our supreme leader @Mapsle still observing us in the shadow?
     
    Last edited: Dec 8, 2015
  6. Gr8orangeone

    Gr8orangeone Active Member

    HE IS ALWAYS WATCHING


    HAIL MAPSLE

    and on the other stuff that is why the only thread I stay active on is the coffee house thread started what last year at this point? I was going to start a thread asking opinions on the r8 revolver in CS:GO but didnt want to deal with all the people trolling and spamming.
     
  7. GSSGaming

    GSSGaming Well-Known Member

    Alright, I have another idea to help insider.
    Have the rank system allow how many posts people are able to make a day and still get credit for the rewards.

    So for example the New Member rank will only get like 5 posts that count towards the credit.
    Also possibly extending the max number of posts one can make in an hour so that people can have an easier time communicating.
     
  8. NazgulStig

    NazgulStig Well-Known Member

    That sounds like a good idea but what if more than 5 of their messages are really constructive? Another way to solve this issue would be to put up a request system for claiming the rewards in which they can request if they qualify but the moderators will check and approve, if they approve it they will get the code else they will not be allowed to make another request for a month.
     
  9. GSSGaming

    GSSGaming Well-Known Member

    Well the 5 posts would be the only ones that counted for a reward. It would reduce spam from people just starting out with less credibility.

    Also the request thing would make it hard for mods to keep up with everything. So I think it would be easier to go by post number or encouraging likes.
     
  10. NazgulStig

    NazgulStig Well-Known Member

    Still a constructive post should be rewarded no matter how many are there.
    Roll it out slowly like they did with the entire forum. First give to higher ranks and then slowly expand to lower ranks and with the addition of more moderators it wont be that hard to handle the requests. By this methods all constructive posts are rewarded and spammers will never get their hands on the rewards.
     
  11. GSSGaming

    GSSGaming Well-Known Member

    Good points!
    I just hope that everyone gets rewarded in a timely fashion for their work.
     
  12. Tinikko

    Tinikko Member

    Well.. If u get a like u deserve 1 (or 2) more post

    Inviato dal mio A0001 utilizzando Tapatalk
     
  13. GSSGaming

    GSSGaming Well-Known Member

    Thing is is that not everyone is all that active in likes.
     
  14. NazgulStig

    NazgulStig Well-Known Member

    Exactly..
    They could create 2 accounts and create a like-post chain and claim the reward in few hours.
     
  15. Tinikko

    Tinikko Member

    for the first part.. It is our goal to get people into the like system.

    For the second one.. I think razer get some kind of defense from multi account.. Or at least we could let people with 5+ message to give like
     
  16. That's why you'd check IP's and block proxy's/VPN's for making accounts :)
    And I agree for a large part with Gajin, about the support forum
    "Also possibly extending the max number of posts one can make in an hour so that people can have an easier time communicating." -> this already exists. If you reach a certain amount of messages/time, you won't be able to post messages for 10 minutes.
    I believe a system that's based on that formula (active time, posts, likes, comments, ...) combined with a request system that mods can check would be best. Trolls won't get that much likes, so i'll take them longer, but if their posts aren't contributing and they still reach their target, a mod would be able to stop them from getting the reward.
     
  17. GSSGaming

    GSSGaming Well-Known Member

    Building on this, I think the system could be stream lined by simply having community mods and keeping the system as it is. The mods would remove all of the trash posts and trolls and there wouldn't be as much as a hassle with everything else.

    Everything seems to be exploitable in some manor, but a greater mod presence would help to bring down some of that.

    Example with the like system. You could make multiple accounts and a VPN could fool Razer's servers. And since its a like and not a post you wont be able to see or handle it quite as well as seeing a troll post and removing it.
     
  18. NazgulStig

    NazgulStig Well-Known Member

    way too many restrictions to deal with, wont be an efficient solution.
    People using the like button is a personal choice and not something to be made compulsory or forced to use. The button is clearly visible and available for anyone to use but its a personal choice and will always remain one.
    I can reset my IP and create 2 or 3 new accounts in under a minute without the system knowing it was the same device because of the IP change.
    A Formula like I said earlier and a request system along with the new mods that are coming will surely fix all issues without any loopholes.
     
  19. GSSGaming

    GSSGaming Well-Known Member

    Yeah keeping things as are but with community moderators would be wise because then people get rewards for valuable posts.

    Plus your not relying on a personal choice for a like.
    And a system involving likes would be easily exploited by simply making new accounts. While a system involving posts would work best because its your effort and its tied to your account.
     
  20. a) Maybe some type of permacookie?
    b) How would you change your IP? Either you've got a static address, which is normally only for enterprise use, or you've got a dynamic one, but isn't your ISP the only one that's able to change it then?
    c) If someone's posts would always be liked by the same person, wouldn't it be obvious he's using multiple accounts (or when useless posts are liked by accounts that don't have a lot of posts?)
    d) What if you'd restrict liking to accounts that have been online for x days and have posted y posts, and have received z likes?
     
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