Hello, I've been using a Razer Kiyo Pro camera with my Razer Blade 15 for about a year. I decided to add a second view using a second Kiyo Pro. When I plug this one in, I get sluggish response, the camera doesn't come up in windows or synapse. Disconnecting the cable solves this.
Can we not use two Kiyo Pro's on the same machine?
Slaymetender
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- Razer Support
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19 April 2022
Slaymetender
Hello, I've been using a Razer Kiyo Pro camera with my Razer Blade 15 for about a year. I decided to add a second view using a second Kiyo Pro. When I plug this one in, I get sluggish response, the camera doesn't come up in windows or synapse. Disconnecting the cable solves this.
Can we not use two Kiyo Pro's on the same machine?
Slaymetender
This is not possible since Razer Synapse 3.0 will not detect two or more devices with the same process ID (PID). This is the reason why the software does not detect both cameras or any peripherals with the same model. Feel free to send me a ping or visit our self-help options should you have other questions or concerns. I'll be locking this thread now.
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