UI not showing fix

Discussion in 'Razer Support' started by Seleneus, Jun 25, 2021.

Thread Status:
Not open for further replies.
  1. Seleneus

    Seleneus New Member

    Hello again,

    After the feedback given in my last thread (link) I've managed to solve the problem with UI not showing. I've created a new thread because the old one got closed.

    The issue was generated because after reinstalling windows I logged with my windows account and my users folder got a name which I didn't like. I followed a tutorial in order to set the name I wanted by editing the windows registry from another admin account.

    After installing the 7.1 Surround Sound my old user folder was created again and it contained the files needed for making the software work. So the fix is:

    Move the appdata folder of the old user to the new one and overwrite, after that all worked as intended.

    That's all.

    I think that if your user folder has some non english characters a similar folder may be created as well but this is only speculation, I haven't tested it.


    (I hope all this is written correctly as english is not my main language)
    MajorBallMeat likes this.
  2. okok30

    okok30 New Member

    Thank you so much for posting the fix for this!
Thread Status:
Not open for further replies.
Sign In with Razer ID >

Don't have a Razer ID yet?
Get Razer ID >