Unable to Authenticate 2-factor | Razer Insider

Unable to Authenticate 2-factor

  • 13 May 2021
  • 1 reply
  • 13 views
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I don't have access to my old email account and haven't logged into my Razer ID in a long time. I would like to update my phone email, etc. but I cant get past the 2-factor authentication. I'm currently logged into the account I'm trying to update and know all my credentials but I cant do anything. Also I do not have any other devices linked to my account Please Help!
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1 Reply

Razer.Caziel
Userlevel 7
Please send me your old and new email and phone. I can use those to submit an account migration request on your behalf. You may also contact our Razer Gold and Silver Team from here.

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