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unable to earn zsilver today

Discussion in 'Razer Cortex' started by ArsonGX, Jan 3, 2018.

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  1. ArsonGX

    ArsonGX Member

    I played Dark souls 3 quit the game went to have a dinner started playing again and I have not earned any silver after 2 hours of play and then this pooped up... [​IMG]

    https://imgur.com/a/7Gl6W
     
    Last edited by a moderator: Jan 3, 2018
    DestaKhoo and X4vier like this.
  2. RyukSnipers

    RyukSnipers New Member

    i have a same problem but i play fortnite and rocket league but i not earned any silver. wait.
     
  3. .Surf.

    .Surf. Well-Known Member VANGUARD

    Reopen Cortex and do a rescan of your computer games or a refresh i'm sure they'll give them to you.
     
  4. ArsonGX

    ArsonGX Member

    I did it like 10 times :D Tried All games and none work
     
    PizzaDelivery115 and X4vier like this.
  5. PizzaDelivery115

    PizzaDelivery115 New Member

    i have a same problem to, but i play Battleride
     
    X4vier likes this.
  6. RyukSnipers

    RyukSnipers New Member

    I also tried what you said but nothing does not work
     
  7. .Surf.

    .Surf. Well-Known Member VANGUARD

    So none of your featured games get you silvers, not even those with 1 per minute?
     
  8. RyukSnipers

    RyukSnipers New Member

    yes, for me. nothing earn.
     
  9. X4vier

    X4vier Member

    Yes I'm in the same position as the others, none of the games do apear or make us gain ZSilver
     
    djguu likes this.
  10. ArsonGX

    ArsonGX Member

    Dark souls 3 gave me around 207 today and it stopped working I tried all other games same thing
     
  11. .Surf.

    .Surf. Well-Known Member VANGUARD

    So here's the things i try to figure out when the Cortex is not working for me. First check if your amount of silvers have been or not added the amount of the silvers earned by the previous gaming session, because it may not always give you the "earning the silvers" screen whenever you enter a game or when you exit, both on Cortex and on zVault. Those typical things like a restart, or a reinstall of the Cortex could be a way. Other than that, this is a problem from the Cortex itself, which usually take a couple of hours until it's repaired as far as i noticed. Have an update or reupdate if you can and if nothing of this help, i guess you simply have to wait for itself to be fixed.
     
  12. X4vier

    X4vier Member

    I've already done everything and even so nothing works
     
    djguu likes this.
  13. ArsonGX

    ArsonGX Member

    Does it work for you ?
     
  14. .Surf.

    .Surf. Well-Known Member VANGUARD

    Yes i got mine at the begining of this day, didnt had any problems while claiming them.
     
  15. X4vier

    X4vier Member

    The thing that seemed that happened is that this problem just afect some people and just "now" on the afternoon
     
  16. .Surf.

    .Surf. Well-Known Member VANGUARD

    There are times which (i think) the support is making some changes in the Cortex especially for problems like yours, so in order for that to be applied some Cortex functions are stopped i presume, and this is why for some unknown periods earning is unavailable and i said that it could be restored in a few hours. This is just one of my beliefs dosen't mean it's true, but it's my way to explain why Cortex does not work properly.
     
  17. Pringa

    Pringa New Member

    same problem here with starcraft 2, cant earn a single zsilver
     
  18. Noisyboy8888

    Noisyboy8888 New Member

    No games showing zsilver earning also.
     

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  19. CatsBox

    CatsBox New Member

    Same did some restarts, re-installs, only managed to earn a little bit then after a few hours on a different game i received none, checked cortex my games has no earn rates which is weird.[​IMG] 2018-01-04 08_1en1_27-Bug _ _ Razer Insider _ Forum.png
     
  20. bamanx

    bamanx New Member

    same here unfortunately. did 2 clean re-installs, restart a couple of times, still nothing. ggwp
     
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