Unable to Open Games | Razer Insider

Unable to Open Games

  • 16 December 2020
  • 2 replies
  • 5 views

Dunno if anyone else is having this issue, but ever since the latest update i get error messages saying that the links in cortex to start my games are broken and the game can't be launched. I've had to start launching either through steam or the game itself. Any thoughts, couldn't find anything with a search.

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2 Replies

Userlevel 3
Is this your problem?
/cortex-started-launching-steam-games-with-url.67280/
Hey there,

Thank you for posting the Cortex's concern here. We are sorry about the issue you encountered. Before we go further could you please provide us with the Cortex logs for us to isolate the concern? I will PM you a guide on how to collect and upload the Cortex logs if you need my assistance.

I will be looking forward to your reply soon. Stay safe and have a great day!

Your Technical Buddy,
Michelle Chang
Razer Cortex Team