Unable to upgrade Razer phone from Android 7.1.1 to Android 9 | Razer Insider

Unable to upgrade Razer phone from Android 7.1.1 to Android 9

  • 16 April 2020
  • 1 reply
  • 1 view
P
Hi,
I'm unable to upgrade my Razer phone. I'm currently running Android 7.1.1 with Security patch level 5 September 2017.

I've tried the simple settings - about phone- System update but get the message 'Your system is up to date'
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1 Reply

WHTZMBE
Userlevel 5
PrizeGuy
Hi,
I'm unable to upgrade my Razer phone. I'm currently running Android 7.1.1 with Security patch level 5 September 2017.

I've tried the simple settings - about phone- System update but get the message 'Your system is up to date'

Is your.....
Bootloader unlocked, have a custom kernel or are you rooted? These things will stop a system update.
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