Unauthorized action - Purchase of Razer Gold | Razer Insider

Unauthorized action - Purchase of Razer Gold

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I have checked my transactions and saw a suspicious thing - that I have a purchase of Razer gold for a bill of 300$ which is pending. How can I request a cancel of it as I didn't make it?
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2 Replies

xCryptik
Rank
Userlevel 7
NO111ONE
I have checked my transactions and saw a suspicious thing - that I have a purchase of Razer gold for a bill of 300$ which is pending. How can I request a cancel of it as I didn't make it?

Hi NO111ONE,
Have you tried to contact Razer Gold and Silver team about this? You can submit a ticket by clicking here.

Some Razer services have been impacted due to the unique circumstances COVID-19 has created.
We apologize for any inconvenience and appreciate your understanding during this critical time.
Razer.Caziel
Userlevel 7
@NO111ONE Please submit a ticket as suggested by @xCryptik. If you have an open ticket, please send the reference number to me via PM. I'll do my best to try to help you get this sorted as soon as possible.

*Moving this to the Razer Gold and Silver forum for visibility.
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