Upper part of the screen not working and sound distortion | Razer Insider

Upper part of the screen not working and sound distortion

  • 1 October 2019
  • 5 replies
  • 419 views

The top part of the screen don't response to touch, just in certain points.
After the Android 9 update I got audio distortion on bass.

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5 Replies

Userlevel 6
Hi there! Can you share a video of the issues that you are having?
Razer.RedPanda
Hi there! Can you share a video of the issues that you are having?

https://mega.nz/#!xIsUWSbZ!GAkPWUOfH1fmpC5lE04wUn8_ca9QdZUgE1kHYhAO1kU
Userlevel 6
Thanks for the video. Please PM me the serial number. Let's continue there.
Where do I find it?
Userlevel 7
innacor29
Where do I find it?

You can find the serial number of your Razer Phone under Settings > About Phone > Status.