Very faint grey rectangular box on Razer Blade 14 laptop screen

Discussion in 'Razer Support' started by Quinage91, Jun 25, 2018.

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  1. Quinage91

    Quinage91 New Member

    Hi there,

    I ve been researching an issue that I have had with my Razer Blade 14 (2017) laptop screen for appox a week now.

    It is a very faint transparent grey rectangle in the middle of my screen, very difficult to explain, but must not get confused with dead pixels and / or burnt in imprints - see attached image (grey rectangles below / next to cursor). It can mostly be seen when one colour is displayed throughout the screen i.e. white / red as a grey rec box.

    Does anyone know what this may be? I have reset all the display drivers and reset to factory settings. I have also gone into the Bios and it still persists, so it seems as if it may be a hardware issue. Does anyone perhaps know what this may be or have had a similar issue? My main concern is that it may get worse.

    I am busy liaising with Razer support but getting nowhere.. I would just like to know if this can be resolved, or if I am gana have to send it back which I am dreading, as it will have to couriered.

    Thanking you.

    Regards,
     

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  2. Razer.FatKidWanderer

    Razer.FatKidWanderer Well-Known Member

    Hola! Sent you a PM regarding your issue.
     
    freakydoctor likes this.
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