Viper Ultimate has a major sensor flaw. | Razer Insider

Viper Ultimate has a major sensor flaw.

  • 14 December 2019
  • 1 reply
  • 8 views

I replaced my first Viper Ultimate through Razer support because when I shook the viper back and forth it would rattle. I was trying to determine if it was a loose sensor or scroll wheel so I put black tape over the sensor and when I shook the mouse the cursor would move on the screen. I wasn't violently shaking it but just moving it like I would during a flick. I received my second Viper Ultimate today as the replacement and I still have the rattle issue and the sensor moving on screen is worse than before. I am wondering if this issue is with every Razer Viper Ultimate or have I just been very unlucky. Unfortunately I am past my return date or I would just get a full refund because if i spend $150 on a mouse I want it to be without issues. Is anyone else having this problem?

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Userlevel 6
Hi there! Are you still having the same issue? Can you PM me the case number so I can take a look?