Viper Ultimate not detected by Synapse v2.21 | Razer Insider

Viper Ultimate not detected by Synapse v2.21

  • 29 October 2019
  • 4 replies
  • 8 views

Have upgraded firmware to latest 1.0.1 (?) using the app from the support page, but still nothing. Any advice appreciated. Thanks!

This topic has been closed for comments

4 Replies

Userlevel 5
That sucks man, may wanna report this to the support team to see what they say

I don't own Viper Ultimate but I hear its awesome!
Userlevel 7
Badge +1
You mean synapse Synapse v2.21?
Viper Ultimate only works with the newest Synapse 3, not 2.0
Userlevel 7
FiszPL
You mean synapse Synapse v2.21?
Viper Ultimate only works with the newest Synapse 3, not 2.0

XD you right. my guy.
Absolutely spot on guys! Thanks a bunch!

Leaving this here for future buyers of the Viper Ultimate:
1. You won't regret it. It feels light, super responsive and the extension charger and transmitter is great if your PC is below your desk / away from your mousepad
2. If you're running Synapse v2.x, just uninstall it, plug in your new Viper Ultimate and reboot your PC. The auto install will take care of the rest

Cheers everyone!